At most businesses, printing remains a vital function. Unfortunately, many companies fail to track the costs of printing, even though these costs often represent anywhere from 5 to 15 percent of their total business expenses. Furthermore, IT departments spend a significant amount of time and resources on printing matters - from installing and connecting new devices to resolving support or maintenance issues. That is why organizations of all sizes are outsourcing the management of their print environment by partnering with a Managed Print Services (MPS) provider. An MPS solution will impact productivity, cost, and your level of responsibility for your entire document output. Therefore, selecting a print solution is one of the most important decisions you can make.
If you are interested in passing off these responsibilities to trusted print professionals and spending your time on more important business matters, here is how to choose the best managed print services provider in Phoenix.
The first thing you should do when considering an MPS solution is to take a close look at your printing needs. An MPS provider will assess and analyze your document workflow to ensure your printer fleet is optimized to meet these needs. Before you choose an MPS provider, ask them what kind of data they gather during your initial assessment and what they plan to do with this information to increase efficiency within your printing environment. A trustworthy MPS provider will carefully outline how they will obtain the data they need and use it to customize a solution that meets your company’s printing needs.
If you have not enrolled in a managed print services program yet, chances are you or someone else at your company manually orders toner or ink cartridges every time you run out. Fortunately, when you partner with an MPS provider, they will automate the shipment of toner or ink cartridges by remotely monitoring the levels of your devices. This will reduce equipment downtime triggered by a lack of toner or ink, and allow your employees to be more productive and use their time more efficiently. Therefore, you should look for an MPS provider that supports the devices that you currently use.
As with any contractor, always take a look at the track record of the MPS provider you're considering. The best way you can do this is by speaking to the clientele of the company. You should be looking to gauge the quality of the services as well as the rapport that the MPS provider has with their clients. Take the time to ask for references; any provider worth their salt will be happy to provide you with a list of satisfied customers. Ideally, you want to choose an MPS provider who is well established with a proven track record.
Another factor that you should consider when looking at MPS providers is scalability. Chances are, you have a growth plan. The vendor/partner you choose should be capable of accommodating you as your business grows and prospers. The MPS provider should also be able to accommodate you in the event that you need to scale down the amount of printing you require. Whether you are looking for separate equipment or all-in-one office copiers and whether you want to lease or buy the equipment as the business grows, you should confirm that your MPS provider will be able to meet your needs today and in the future.
More and more Phoenix businesses are turning to Managed Print Services, and for good reason. As you can see, there are several factors that you should consider when choosing an MPS provider to help you make an educated choice. Contact us today to learn more about our Managed Print Services solution.