Traditionally, companies incentivize their technicians on how many service calls they can make in one day, leading to quick fixes that only temporarily solve the problem. To address this issue, we developed the ACP Technician Bonus Program. At ACP we know that you want your office to run as efficiently as possible with minimal equipment downtime and our Technician Bonus Program helps you achieve that.
In this program, we incentivize our technicians based on the amount of time between calls rather than the number of calls made per day. This approach ensures that not only is your equipment’s issue resolved correctly the first time, but that future problems are avoided as our technicians perform preventative maintenance to provide maximum equipment uptime.